A key staff member gave his notice today.
And by key I mean, master key. The operations of my staff have come to be independent on the talents he brings to the team. The loss is staggering.
He came as a custodian. Worked his way, through excellent ethics and willingnesss, to learn things outside his daily duties. He became the guy everyone wanted on their team. He learned fast, he worked hard, and he always made the job for those around him easier.
He rose to the undisputed leader of his new team. No one questioned his mastery of the process and program. If he said it was so, it was so. He pushed himself to know more than his team’s duties, but expanded to other groups and how their work connected back to his.
He was smart. A refugee from another part of the world. He studied, took the exam, and became a citizen of the United States- the first country that would ever call him its own.
And when I thought my opinion could be no higher, he abandons all that he has worked for, moves to another part of the country, and starts all over. Why? To care for an elderly in-law, a grand parent.
What some do with nothing to start with, embarrasses those who, like me, still worry about who travels in what lane, compares the size of pizza slices to fairness, and gripes about who left too many lights on at the house.
This staff member won’t just be missed, but the soul of the team has been wounded.